Frequently Asked Questions

Have a question? We have got you covered. If you don't find your answer here, feel free to contact us.

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🛍️ Orders & Payment

What payment methods do you accept?

We accept all major payment methods including Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD) where available.

Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 24 hours of placing them. Please contact us immediately at our Contact page or reach out via WhatsApp.

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📦 Shipping & Delivery

How long does delivery take?

Standard delivery takes 5–7 business days across India. Delivery timelines may vary slightly depending on your location.

Do you offer free shipping?

Yes! We offer free shipping on orders above a certain amount. Check our current offers on the website for the latest threshold.

Do you ship internationally?

Currently, we ship within India only. International shipping will be available soon — stay tuned!

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📏 Sizing & Fit

How do I find my correct size?

Each product page has a detailed size chart. We recommend measuring your bust, waist, and hip and comparing with our size guide before ordering.

Do your clothes run true to size?

Most of our styles are true to size. For relaxed or flowy silhouettes, you may size down. When in doubt, refer to the size chart on the product page or contact us.

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🧵 Fabric & Quality

What fabrics do you use?

We use a range of premium fabrics including Cotton, Rayon, Georgette, Chanderi, and more — depending on the style and occasion. Fabric details are mentioned on each product page.

How do I care for my Muntahaa outfit?

We recommend gentle hand wash or dry clean for most of our pieces. Avoid harsh detergents and direct sunlight when drying. Care instructions are also mentioned on the product label.

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🔄 Returns & Exchanges

What is your return policy?

We accept returns within 2 days of delivery, provided the item is unused, unwashed, and in its original packaging with tags intact. Please visit our Return Policy page for full details.

How do I initiate a return or exchange?

Contact us via our Contact page or WhatsApp with your order number and reason for return. Our team will guide you through the process.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

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💬 Still Have Questions?

We are always happy to help! Reach out to us via our Contact page and we will get back to you as soon as possible.

— Team Muntahaa 💛